Clear Spa Co. — Returns & Refunds Policy

At Clear Spa Co., we stand behind the quality of our products and want you to feel confident in your purchase.

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Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• Items must be unused, unopened, and in original packaging
• Proof of purchase is required

Due to the nature of spa chemicals and hygiene products, we cannot accept returns on opened or used items.

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Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved:

• Refunds will be processed to your original payment method
• Please allow 3–5 business days for the refund to appear

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Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Include:

• Your order number
• Photos of the item(s)

We will arrange a replacement or full refund at no additional cost.

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Change of Mind

We accept change-of-mind returns within 30 days, provided the item is:

• Unused
• Unopened
• In original packaging

Return shipping costs are the responsibility of the customer.

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Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect
• We recommend using a tracked shipping service

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Contact Us

For all return and refund enquiries, please contact:

Clear Spa Co.
📧 jasonjcurran@gmail.com

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Policy Updates

Clear Spa Co. reserves the right to update this policy at any time.